Requirements for Credit Card Prepayment
& Associated Cancellation Policy
If your travel requirements meet any of the following conditions, travel must be PREPAID by Credit Card or Corporate Account
and the applicable Cancellation Policy will apply.
A minimum cancellation notice of 12 hours applies to the following:
If the minimum cancellation notice requirement is not met there will be no refunds. Customers must obtain a confirmation
number when cancelling a reservation.
- Private Vehicle Service
- Reservations for 5 or more passengers
- Flight Arrivals at Pearson International between 23:00 - 04:00
- Pick-up/Drop-off at Hotels
- Convention / Event Reservations
- Reservations for today or next day travel (requires reservation to be made by telephone)